kikriya — all your questions answered in one place

In Baccarat, you bet on one of three outcomes: "Player", "Banker" or "Tie". The hand closest to 9 points wins. Go to the kikriya Casino section and filter by "Live Casino" to find live Baccarat tables from Evolution, Pragmatic Play Live and Ezugi — with tables at multiple limits.

Yes, both games are available in live format on kikriya. In Teen Patti, three cards are dealt and the highest hand wins; in Andar Bahar, you guess whether a card matching the joker card will land on the "Andar" or "Bahar" side. These two South Asian card games are quite popular among Bangladeshi players. Just log in and look under the Live Casino tab.

In roulette, a ball is spun on a wheel numbered 0 to 36. You can bet on a specific number, colour (red/black), odd or even, or groups of numbers. kikriya offers European Roulette (single zero) and other variants. The single-zero European variant has the lowest house edge, making it a good starting point for new players.

In live dealer games, a trained human dealer deals cards or spins the wheel from a studio via live video. You can watch and place bets in real time through your browser or the kikriya app. All live feeds are streamed directly — there are no computer-generated results.

kikriya's live casino page works directly in a mobile browser. Separate apps are also available for Android and iOS — these can be obtained through official channels. Keep a 4G or Wi-Fi connection for the best experience, as live video streaming uses a bit more data.

Some common signs: placing bigger bets to chase losses, neglecting family or work because of gaming, hiding money lost, or feeling restless when you try to stop. If you notice these signs, it is important to take a break. You can find more information on kikriya's responsible gaming page.

A cooling-off is a temporary account pause for a set period — usually 24 hours to a few weeks. Self-exclusion means removing yourself for a longer term. To access these options on kikriya, contact the 24/7 live chat or support email — the team provides assistance in Bengali.

Yes. You can set a limit on how much you want to deposit per day, per week or per month. Once you lower this limit it takes effect immediately; increasing it may take a little longer — this is intentional to prevent impulsive decisions. Contact the support team to set it up.

In Bangladesh, you can contact the Kaan Pete Roi helpline for mental health and addiction support. Talking openly with a family member or someone you trust can also help. kikriya's support team can also guide you to the right resources — just let them know via live chat.

No. Casino and betting activities on kikriya are only for users aged 21 and above. Age is verified during registration and there is an identity verification process afterwards. If an account belonging to an underage person is found, it will be closed and the balance will not be returned.

No — the welcome bonus can only be claimed once per account. kikriya tracks each account number, device and payment method, so attempting to claim the bonus by opening multiple accounts risks having those accounts closed.

Bonuses have a set validity period — if unused, they will expire. The exact number of days is stated in the bonus terms. Read the terms and conditions right after activating a bonus so you are clear on the time limit.

Yes, you can contact support to cancel a bonus before the wagering requirement is met. However, if the bonus is cancelled, any winnings earned from that bonus will also be cancelled. Only your original deposit balance will remain.

Slot games generally contribute at the full rate towards wagering. Live casino games such as Baccarat or roulette may contribute partially or not at all. The contribution rate for each game category is listed in kikriya's bonus terms — it is worth checking before claiming a bonus.

Wagering means you must use the bonus amount in bets a set number of times before you can withdraw it. On kikriya, the wagering requirement for the welcome bonus is 10 times the bonus amount. Example: a ৳1,000 deposit at 150% gives a bonus of ৳1,500 → total balance ৳2,500 → wagering = ৳1,500 × 10 = ৳15,000. So once you have placed a total of ৳15,000 in bets, you can withdraw the bonus winnings.

"Pending" means your request has been received by the system and kikriya's finance team is processing it. This is usually completed within 1 hour. If it takes longer, contact live chat with your request ID and the team will resolve it quickly.

No — for security reasons, kikriya only sends withdrawals to the payment account registered in your own name at the time of sign-up. Sending to another person's number is not possible. This is a mandatory rule to prevent money laundering and to protect you.

Withdrawals from kikriya via bKash, Nagad, Rocket, Upay or bank transfer are generally completed within 1 hour. The minimum withdrawal amount is ৳800. Once processed, you will receive a notification on your mobile wallet or from your bank.

No. kikriya's payment processing runs 24 hours a day, 7 days a week. Withdrawals are generally completed within 1 hour even on Fridays, Saturdays or after midnight. However, for bank transfers, the bank's own working-day policy may apply.

First, check in your bKash or Nagad app that the transaction was successful. If it was, take the transaction ID and contact kikriya's live chat. In most cases it will be credited manually within a few minutes. Occasionally a short delay may occur due to network lag.

Log in to your account from the kikriya Login page, then go to the "Deposit" option and select bKash. Send money from your bKash to the number shown there and save the reference number. Refresh the page and your balance will update shortly.

The minimum deposit on kikriya across all payment methods is ৳200. Once that amount is deposited you can play slots and any other game. To receive the welcome bonus, a minimum deposit of ৳200 is required, and a 150% bonus will be added.

Five deposit methods are currently available: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank). The minimum deposit is ৳200 for all methods. Cryptocurrency is not accepted.

kikriya does not deduct any charge on deposits itself. However, your bKash, Nagad or bank may apply charges according to their own transaction policies. Check the terms of your payment service provider for details.